Customer accept these terms when place an order

The sword you order is ship directly from our workshop in Longquan, China 中國 龍泉.

We made each sword on order, once a sword is in the production process, the order cannot be changed.

LK CHEN SWORD DOES NOT CHARGE FOR SHIPPING, THE CARRIER DOES.  

Please note that UPS and SF Express charge fees for their delivery service from China to you, we just collect the carriers fee on their behalf.  We provide packaging and handling service at a nominal five dollars fee per sword.

We craft each sword by hand, it  takes about 20 steps to transform a peg of steel to the sword and the process takes about a few weeks.  Sometimes we might have a number of sharp version of our popular swords near completion or in stock. If in stock,  we expeditiously ship your swords in a couple of days.

For swords that we recently introduce, the first batch might take a bit more time upon order to be fulfilled.

For expeditious shipping, we use SF-Express for US shipment and UPS to the rest of the world.

Responsibility

Please check your local law before placing an order. Swords and bladed weapons are restricted in some countries, states, regions. If you are not sure about law in your country, ask your customs office for a permission to import sword. Please investigate your sword law before any order to prevent returns !

We accept orders from the USA, Canada, EU and Australia via PayPal.  Customers from other countries please contact us at lkchensword@gmail.com and we will try our best to get the sword to you.

We have ship many swords to the USA and most arrived within 14 days of shipping, Same for our customers in Canada, Germany, UK, Australia and New Zealand.  While the package leave China quickly by air, there is no telling how long it will take for the customs service in the receiving country to clear the shipment.  Once the package clear your customs, your Jian should be delivered in a few days.

Customer accepts ALL responsibility with complying with their country's custom laws. If item is confiscated by your customs , we are NOT responsible. Please check with your customs in advance.  Customer is responsible for any and all customs fees or other related costs such as VAT. 

We never have issues with the shipment out of China,  however, we have no control once the item left China.   It is the customers responsibility to work with your countries postal service to resolve delivery issues.  We can NOT be responsible if item is lost or damaged by your country's postal service. 

EDGED WEAPONS CAN CAUSE SERIOUS INJURY OR DEATH IF NOT HANDLE PROPERLY.  

Safety MUST ALWAYS be the prime consideration of anyone who handles dangerous weapons. Always handle your weapon with full concentration towards safety,  and with respect.  Make sure all bystanders are a safe distance away from you and the maximum extended reach or your weapon when the blade is unsheathed. 

BE VERY CAREFUL WHEN YOU FIRST RECEIVE YOUR SWORD

ALWAYS HOLD THE SWORD IN SCABBARD WITH HILT FACING UP AND UNSHEATHE YOUR SWORD CAREFULLY WITH HILT FACING UP AND BLADE FACING AWAY FROM YOU.  

Due to differences in humidity (especially in winter months) between Longquan and the final designation, the scabbard might not maintain the same factory tight fit.  Gravity will pull the sword out of the scabbard if you hold the scabbard with the sword hilt facing down, causing injury to yourself and others. You can always adjust the scabbard tightness after giving the scabbard time to settle to your local condition.

The buyer expressly agrees to indemnify and hold harmless LK Chen sword for all claims resulting directly or indirectly from the purchase, ownership, or use of the items in violation of applicable Laws and Regulations of the buyer's country.

By purchasing any item sold by LK Chen Sword, the buyer expressly warrants that he/she is in compliance with all applicable Laws and Regulations of the buyer's country regarding the purchase, ownership, and use of the item.  It shall be the buyers responsibility to comply with all Laws of the buyer's country governing the sales of any items listed, illustrated or sold.

Please check your country's sword law and customs restrictions before any order.

Since every sword is made to order, we can only process cancellation and refund before production starts.  Once the order is send to the forge and our craftsman start their work, we cannot process cancellations.  

We strive to make our swords with the most stringent quality control,  however, since our swords are hand made, every sword is unique so difference from one to another cannot be considered as defects. 

However if your swords arrived defective or damaged during our production process, or for some reason you are not happy with the final product we will work with you to ensure a satisfactory outcome including return and refund.