SAFETY
SAFE WEAPON HANDLING IS YOUR PERSONAL RESPONSIBILITY
EDGED WEAPONS CAN CAUSE SERIOUS INJURY OR DEATH IF NOT HANDLE PROPERLY.
Safety MUST ALWAYS be the prime consideration of anyone who handles dangerous weapons. Always handle your weapon with full concentration towards safety, and with respect. Make sure all bystanders are a safe distance away from you and the maximum extended reach or your weapon when the blade is unsheathed.
BE VERY CAREFUL WHEN YOU FIRST RECEIVE YOUR SWORD
ALWAYS HOLD THE SWORD IN SCABBARD WITH HILT FACING UP AND UNSHEATHE YOUR SWORD CAREFULLY WITH HILT FACING UP AND BLADE FACING AWAY FROM YOU.
Due to differences in humidity (especially in winter months) between Longquan and the final designation, the scabbard might not maintain the same factory tight fit. Gravity will pull the sword out of the scabbard if you hold the scabbard with the sword hilt facing down, causing injury to yourself and others. You can always adjust the scabbard tightness after giving the scabbard time to settle to your local condition.
Waiver of Liability and Indemnity Agreement
The buyer expressly agrees to indemnify and hold harmless LK Chen sword for all claims resulting directly or indirectly from the purchase, ownership, or use of the items in violation of applicable Laws and Regulations of the buyer's country.
By purchasing any item sold by LK Chen Sword, the buyer expressly warrants that he/she is in compliance with all applicable Laws and Regulations of the buyer's country regarding the purchase, ownership, and use of the item. It shall be the buyers responsibility to comply with all Laws of the buyer's country governing the sales of any items listed, illustrated or sold.
Please check your country's sword law and customs restrictions before any order.
expeditious shipping and USA shipping DISCOUNTS
While we craft each sword by hand, we usually have a number of sharp version of our swords near completion or in stock. So for most sword orders, we expeditiously ship your swords in a couple of days.
Blunt version however, will take a week or so. For swords that we recently introduce, the first batch might take a few weeks upon order to ship.
We have negotiated with our carrier a discount for our USA customers which we will process as a refund off the international shipping cost.
SF Express has just announced an increase in US shipping charges, however, we still be able to offer a decent discount for our US customers .
For orders WITHOUT added on, $70 shipping for single hand swords and $110 for long double handed swords.
Our US customer will get a $20 refund off the $90 single hand international shipping charge and $40 refund off the $150 international shipping charge.
For orders WITH add-on items, such as Dragon Sparrow and/or sparring swords, the discount does not applied due to the added weight of the add-on items, but in total an excellent deal for an add-on item to ship at half the shipping cost.
We are working very hard to find ways to lower shipping charges for other countries as well.
Since our website can only support one flat shipping charge, we will keep the same flat rate for your checkout, once the order goes through, we will refund the difference to you.
ORDER and SHIPPING
COVID-19 impact on worldwide shipping
Due to the current pandemic, our default carrier EMS China that use passenger flights for cargo, stop their service for most countries.
To deliver our swords to you, we have to rely on companies like UPS, DHL and SF-Express who have their own cargo fleet. The shipping charges of these carriers are higher. So we have no choice but to adapt to their pricing during this period. Once EMS is available for us again, we will restore our regular shipping charges.
For USA, Canada, EU and Australia via SF-Express, UPS or DHL
Single hand lighter sword
1.5 - 2 kg $90
Double hand sword and Song Dao
2.5 - 3 kg $150
Responsibility
Please check your local law before placing an order. Swords and bladed weapons are restricted in some countries, states, regions. If you are not sure about law in your country, ask your customs office for a permission to import sword. Please investigate your sword law before any order to prevent returns !
We accept orders from the USA, Canada, EU and Australia via PayPal. Customers from other countries please contact us at lkchensword@gmail.com and we will try our best to get the sword to you.
We have ship many swords to the USA and most arrived within 14 days of shipping, Same for our customers in Canada, Germany, UK, Australia and New Zealand. While the package leave China quickly by air, there is no telling how long it will take for the customs service in the receiving country to clear the shipment. Once the package clear your customs, your Jian should be delivered in a few days.
Customer accepts ALL responsibility with complying with their country's custom laws. If item is confiscated by your customs , we are NOT responsible. Please check with your customs in advance. Customer is responsible for any and all customs fees or other related costs such as VAT.
We never have issues with the shipment out of China, however, we have no control once the item left China. It is the customers responsibility to work with your countries postal service to resolve delivery issues. We can NOT be responsible if item is lost or damaged by your country's postal service.
IMPORTANT - CONTACT PHONE NUMBER:
We need your contact phone number for the shipping label.
Please put the phone number in the message to seller during PayPal checkout. If it is not possible to put in phone number during checkout, please contact us at lkchensword@gmail.com with your PayPal transaction ID and your contact phone number.
CANCELLATION, REFUND AND RETURN POLICY
WE WANT YOU TO BE HAPPY WITH YOUR LK CHEN SWORDS
Since every sword is made to order, we can only process cancellation and refund before production starts. Once the order is send to the forge and our craftsman start their work, we cannot process cancellations.
We strive to make our swords with the most stringent quality control, however, since our swords are hand made, every sword is unique so difference from one to another cannot be considered as defects.
However if your swords arrived defective or damaged during our production process, or for some reason you are not happy with the final product we will work with you to ensure a satisfactory outcome including return and refund.