COVID-19 impact on worldwide shipping
Due to the current pandemic, our default carrier EMS China that use passenger flights for cargo, stop their service for most countries.
To deliver our swords to you, we have to rely on companies like UPS, DHL and SF-Express who have their own cargo fleet. The shipping charges of these carriers are higher. So we have no choice but to adapt to their pricing during this period. Once EMS is available for us again, we will restore our regular shipping charges.
For USA, Canada, EU and Australia via SF-Express, UPS or DHL
Single hand sword 1.5 - 2 kg $90
Double hand sword 2.5 - 3 kg $150
Please check your local law before placing an order. Swords and bladed weapons are restricted in some countries, states, regions. If you are not sure about law in your country, ask your customs office for a permission to import sword. Please investigate your sword law before any order to prevent returns !
We accept orders from the USA, Canada, EU and Australia via PayPal. Customers from other countries please contact us at email@example.com and we will try our best to get the sword to you.
Each sword is made to order, once we receive your payment, your order will go directly to our forge and we expect around 30 days for work completion. We will provide you with a tracking number once we ship your sword.
We have ship many swords to the USA and most arrived within 14 days of shipping, Same for our customers in Canada, Germany, UK, Australia and New Zealand. While the package leave China quickly by air, there is no telling how long it will take for the customs service in the receiving country to clear the shipment. Once the package clear your customs, your Jian should be delivered in a few days.
Customer accepts ALL responsibility with complying with their country's custom laws. If item is confiscated by your customs , we are NOT responsible. Please check with your customs in advance. Customer is responsible for any and all customs fees or other related costs such as VAT.
We never have issues with the shipment out of China, however, we have no control once the item left China. It is the customers responsibility to work with your countries postal service to resolve delivery issues. We can NOT be responsible if item is lost or damaged by your country's postal service.
IMPORTANT - CONTACT PHONE NUMBER:
We need your contact phone number for the shipping label.
Please put the phone number in the message to seller during PayPal checkout. If it is not possible to put in phone number during checkout, please contact us at firstname.lastname@example.org with your PayPal transaction ID and your contact phone number.
Since every Jian is made to order, we can only process cancellation and refund before production starts. Once the order is send to the forge and our craftsman start their work, we cannot process cancellations.
We strive to make our battle Jian with the most stringent quality control, however, since our Jian is hand made, every Jian is unique so difference from one to another cannot be considered as defects.
However if the Jian arrived defective or damaged during our production process, or for some reason you are not happy with the final product we will work with you to ensure a satisfactory outcome including return and refund.
The buyer expressly agrees to indemnify and hold harmless LK Chen sword for all claims resulting directly or indirectly from the purchase, ownership, or use of the items in violation of applicable Laws and Regulations of the buyer's country.
By purchasing any item sold by LK Chen Sword, the buyer expressly warrants that he/she is in compliance with all applicable Laws and Regulations of the buyer's country regarding the purchase, ownership, and use of the item.
It shall be the buyers responsibility to comply with all Laws of the buyer's country governing the sales of any items listed, illustrated or sold.
Please check your country's sword law and customs restrictions before any order to prevent returns !
These weapons can cause serious injury and death.
Safety MUST ALWAYS be the prime consideration of anyone who handles dangerous weapons.
Always handle your weapon with full concentration towards safety, with and with respect.
Use extreme care when withdrawing of sheathing your weapon.
The cutting edge of the blade should always be facing away from you when drawing or sheathing your weapon.
Make sure all bystanders are a safe distance away from you and the maximum extended reach or your weapon when the blade is unsheathed.
Feel free to send us a message. We always love to hear what Chinese sword lovers think of our work.